Shipping and Delivery
Digital Delivery of 3D Models
At Meluip, we specialize in creating high-quality 3D models for a wide range of applications. As all our products are digital, our delivery process is straightforward and efficient. Here’s what you need to know:
Instant Download
Once you’ve completed your purchase, you’ll receive an email with a secure download link to access your 3D models. You can download your files directly to your computer or device. This typically occurs within a few minutes of purchase.
The size of the downloadable files will vary depending on the complexity of the 3D model. Larger files may take a bit longer to download, especially if you have a slower internet connection.
Technical Support
If you encounter any issues with downloading or accessing your files, please don’t hesitate to reach out to our support team at info@meluip.com. We’re here to help ensure you have a smooth experience.
Delivery Policy
Digital Nature
As all our products are digital, there are no shipping fees or physical delivery methods involved. Our focus is on providing you with immediate access to your purchased 3D models.
Refunds and Exchanges
Due to the digital nature of our products, we generally do not offer refunds or exchanges. If you experience any issues with the files or if they are not as described, please contact us within 7 days of purchase, and we will do our best to resolve the issue.
File Size
File Formats
Our 3D models are available in various formats to suit your needs, including but not limited to:
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.FBX
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.OBJ
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.STL
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.BLEND
You can select the format the best fits your project requirements